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Current trends indicate Financial and Tech firms are flocking to Miami.  That could mean significant opportunities for you and your business.  For example:  the co-founder of PayPal, Bill Harris, announced he is “building a new fintech in Miami’—a digital consumer financial services.  Fintech is the latest buzz and markets across the global such as China, Africa, India have lead […]

1.     Capture all customer interactions with CRM a.     Customers come to store (online and storefront) b.     Track customer purchases c.     Log customer calls d.     Segment customers to quickly send out targeted emails to groups of customers based on interest or past purchases e.     Be proactive to get your customers back!!!! 2.     CRM allows you to know your customer a.     CRM allows you to

As the pandemic has forced many brands to meet consumer demand online.  Not only Gen Z and Millennials are shopping online, but also older shoppers.  According to a global survey across 11 markets by Shopify, 84% of consumers shopped online during the pandemic (Shopify, The Future of Ecommerce Report 2021).  It is predicted that Ecommerce as a percentage

Prior to the COVID-19 pandemic, many companies were already operating some portion of their businesses remotely, for their business travelers, or as a benefit to employees who might need to telecommute. In this “new” remote work environment, with entire teams across many industries in the private sector as well government, education and healthcare now working

The COVID-19 pandemic has impacted every company, large and small. Companies have had to adhere to government stay-at-home orders, shutter their offices and scramble to sustain operations with all non-essential employees working from home. And with giants like Facebook and Google already committed to a remote workforce through the end of the year, one may